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A clear understanding.
Before you shop.
Read the information that applies to shopping and ordering from this store.
Review product descriptions, availability and each seller’s fulfilment option before paying. Checkout collects product payment. Local pickup has no transport charge; waybill transport is excluded and paid separately to the agreed provider. Do not pay a seller again for products already paid through this shop.
Placing an order
Pay for products using the available checkout payment methods. Physical items use local pickup or waybill per seller. Pickup handover is confirmed using the buyer’s private PIN; waybill receipt is confirmed by the buyer after arrival. Transport charges are agreed separately and paid to the provider. Eligible digital downloads are released after product payment. Existing orders originally placed as delivery-quote requests retain their original confirmation and final-payment process.
Order support
Raise product, delivery, download or return concerns through the order-support page linked from your account/order confirmation. The marketplace team reviews customer requests and seller responses. Refunds, where agreed, are processed through the order-management workflow. This process does not remove applicable statutory rights.
Questions?
Contact info@proximogies.com.
Still need a little help?
Our team can help with product questions, orders and finding your next good thing.