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To your everyday.
Delivery, digital downloads and help after your purchase — together in one place.
Choose local pickup or waybill for each seller and pay for your products at checkout. Waybill transport fees are excluded and paid separately to the agreed provider. Delivery dates and transport charges are confirmed with the seller; no fixed promises are published here.
Physical products
For pickup, check the seller’s general area before paying. Once the seller marks your paid shipment ready, open your private order link for the exact address and pickup PIN. Give the PIN to the seller only when collecting the shipment. For waybill, agree the carrier, destination and charge with the seller. The seller records the waybill reference; you pay the provider separately and confirm receipt after arrival. Orders from different sellers have separate shipment statuses.
Digital downloads
Eligible digital downloads appear on the order confirmation page and under My account → Downloads after payment is confirmed, including orders that also contain physical items. Pickup and waybill progress separately. Download limits and expiry are shown with the purchased file.
Need help with an item?
Use the order-support link in your account or order confirmation to raise an issue or request a return. You can follow the conversation and provide a private evidence image. Requests are reviewed individually by the marketplace team; applicable consumer rights are not removed by this process. Email info@proximogies.com if you need help accessing an order.
Still need a little help?
Our team can help with product questions, orders and finding your next good thing.